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Final Price
VAT Inc. VAT Excl.
MSRP
VAT Inc. VAT Excl.
Final Price
VAT Inc. VAT Excl.
 
Final price and VAT may change based on shipping destination at checkout.
Enjoy up to 21% tax savings, subject to country and tax policies.
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60-Day Price Guarantee | 24-month Warranty | 14-Day Return Policy*

xToolCare for xTool M2

Order today, ships in 1-3 business days for EU orders
Buy It Now !
Order today, ships in 1-3 business days for EU orders
Buy It Now !

What xToolCare Covers

Once the plan is linked to the device, all 5 benefits will take full effect.
Extended warranty

Extended warranty

The warranty period for the main unit and core components will be extended based on the standard warranty, with specific years and months subject to the selected package.
Accidental damage protection

Accidental damage protection

Accidental damage can be replaced with brand-new core components. Each replacement incurs a €52 (Main control board) / €52 (10W laser head) / €80 (Main control board) / €80 (20W laser head) / €101 (Main control board) / €101 (40W laser head) service fee, and the number of claims available depends on the selected package.
Free replacement

Free replacement

No need to queue for repairs. If the entire machine cannot be repaired, key components fail, or the machine is shut down for too long, we usually ship the replacement machine within 48 hours.
24/7 expert support

24/7 expert support

Contact xTool experts around the clock for fast, priority support covering the entire warranty period.
Free shipping in both directions

Free shipping in both directions

xTool covers all shipping costs for each after-sales service, both directions.
Extended warranty

Extended warranty

The warranty period for the main unit and core components will be extended based on the standard warranty, with specific years and months subject to the selected package.
Accidental damage protection

Accidental damage protection

Accidental damage can be replaced with brand-new core components. Each replacement incurs a €52 (Main control board) / €52 (10W laser head) / €80 (Main control board) / €80 (20W laser head) / €101 (Main control board) / €101 (40W laser head) service fee, and the number of claims available depends on the selected package.
Free replacement

Free replacement

No need to queue for repairs. If the entire machine cannot be repaired, key components fail, or the machine is shut down for too long, we usually ship the replacement machine within 48 hours.
24/7 expert support

24/7 expert support

Contact xTool experts around the clock for fast, priority support covering the entire warranty period.
Free shipping in both directions

Free shipping in both directions

xTool covers all shipping costs for each after-sales service, both directions.

Standard warranty period or Care?

The machine comes with a standard warranty. Care upgrade packages can be stacked on top of this plan.

Standard warranty

€0
  • 24 Monthly full machine warranty
  • 12 Months Main control board Warranty
  • 12 Months 10W laser head Warranty
  • Accidental damage coverage is not included
  • Free replacement is not included
  • Includes 24/7 expert support
  • Two-way free transportation is not included
Accidental damage
€260
Core components are charged separately and must bear shipping costs; after-sales prices are subject to actual quotations.

1-Year Plan

€60
  • 36 Month Full Machine Warranty (24 + 12)
  • 24 Month Main control board Warranty (12 + 12)
  • 24 Month 10W laser head Warranty (12 + 12)
  • Accidental damage protection
    Up to 2 times, at €52 each time
  • 1 Free replacement
  • Expert support is available 24/7 throughout the coverage period
  • Free two-way transportation throughout the guarantee period
Accidental damage
€52
Up to 2 times
Coverage varies by model. Valid only if xTool Care is purchased within 90 calendar days after the machine order is delivered.

Service process

If the machine has issues, submit an application on the device page, and we will handle it afterwards.
  1. Steps 01

    Turn on your device

    Go to Account Center > My Devices, and select 'Use Care Benefits.'
  2. Steps 02

    Tell us what happened

    Briefly describe the problem and upload a few photos to facilitate our assessment.
  3. Steps 03

    Select the benefits and submit them

    Select the benefits you want to use and click submit; we usually review within one business day.